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Sales Supervisor Position

WE ENCOURAGE HAVING A GOOD TIME AT WORK

Crown Ace Hardware, an award winning chain of 16 family-owned stores in Southern California and Arizona, is looking for a supervisor at our Costa Mesa Location. These are hands-on positions, working directly with customers, merchandise, and staff. As a management team member, you will model outstanding customer service to the staff, support the manager in employee development, and oversee day-to-day operations. Supervisors who show an interest may learn to become Assistant Mangers and one day Managers.

Our staff ranges from age 18 to 80, from part-time students and retirees, to full-time paint, garden and other trade experts. Crown is all about the people in our company culture and our focus. We firmly believe "the best place to shop" requires us to be "the best place to work".  We are a people business which reflects our credo of "Ace is the place with the helpful hardware folks" and is a driving force in our 10 straight J.D. Power customer satisfaction awards. 

Come join us!!

Supervisor

Position Summary

  • Crown Supervisors are responsible for ensuring that associates provide exceptional customer service
  • Achieve sales goals as well as support the Store Manager and Assistant Store Manager in their effort to consistently provide an environment that is "the best place to work and the best place to shop."
  • Supervisors help set the tone for the whole store, they must consistently do more than is required and frequently more than is expected.
  • Team oversight and coaching,
  • Customer satisfaction,
  • Drive sales
  • An enthusiastic, positive and supportive attitude is essential.

Major Responsibilities:
The major responsibilities for this position include but are not limited to the following:

Minimum Requirements:
Education/Training:

High School diploma or GED equivalent.
College preferred or vocational training.
Possess product knowledge of hardware related products along with willingness to learn.

Experience:

Past managerial experience is preferred but not mandatory.

Skills/Knowledge:

Strong leadership and analytical skills
Ability to communicate clearly and effectively in all situations.
Strong problem –solving and organizational skills.
Excellent verbal and written communication skills.
Ability to handle multiple projects/tasks with high attention to detail and follow through.
Knowledge of retail computer systems, email, MS Word and Excel.
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
A commitment to service excellence and customer satisfaction.
Solid team player with professional demeanor and excellent interpersonal skills.

Rate of Pay: Dependent upon education and experience.

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