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Retail Cashier - Part time

Crown Ace Hardware, is an award winning chain of 16 family-owned stores in Southern California and Arizona.  Our staff ranges from age 18 to 80, from part-time students and retirees, to full-time paint, garden and other trade experts. Crown is all about the people in our company culture and our focus. We firmly believe "the best place to shop" requires us to be the "best place to work".  We are a people business which reflects our credo of "Ace is the place with the helpful hardware folks" and is a driving force in our 10 straight J.D. Power customer satisfaction awards.  Come join us!!

Position Summary:

The Cashiers' primary responsibility is to demonstrate the foundation of our service to each customer as they enter and leave the store, and support our mission statement of being the most helpful hardware stores on the planet! The ability to truly leave a positive impact on our customers is the goal for every cashier. Thus, a personality and approach that strongly supports and represents the Crown Core Values and Expectations is required. And, an enthusiastic, positive and supportive attitude is essential. 

  • Ensure each customer receives outstanding service which follows the S.A.L.E.S. process and by mystery shop standards.
  • Greet customers as they enter the store.
  • Give 100% attention to the customer you are serving and always thank each customer for their business.
  • Answer phone calls with proper greeting.
  • Maintain awareness of all promotions and advertisements.
  • Accurately and efficiently ring on registers (Point of Sale Terminals) and maintain all cash at registers.
  • Issuing receipts, refunds, credits or change due to customers by following policy and procedures.
  • Maintain orderly appearance of register area and supplies stocked.
  • Work on the sales floor, in a sales associate capacity; and potentially responsible for an area.
  • Perform other tasks as assigned by store management and support the management team.

The minimum requirements for this position include:

Education/Training:

High School diploma or GED equivalent or a current student.

Experience:

Experience in a retail environment either in cashier or sales a plus, will train
Experience in other "people focused" positions or endeavors.

Skills/Knowledge:

Ability to process information and/or merchandise through register system (Point of Sale)
Solid team player with excellent interpersonal skills with a strong willingness to learn.
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
A commitment to service excellence and customer satisfaction.
Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.

Physical Requirements:

The minimum physical requirements for this position include but are not limited to:

  • Must be able to lift up to 40 pounds occasionally.
  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
  • Ability to stand for extended periods of time.
  • Ability to hear, understand and communicate orally and in writing to communicate with staff and customers a normal in-person and phone conversation.
  • Ability to bend and twist, push and pull, stoop, and kneel.

Rate of Pay: Dependent upon education and experience. 

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