View Our Website View All Jobs

Yard/Sales Associate

Crown Ace Hardware, is an award winning chain of 16 family-owned stores in Southern California and Arizona.  Our staff ranges from age 18 to 80, from part-time students and retirees, to full-time paint, garden and other trade experts. Crown is all about the people which is reflected in our company culture and our focus. We firmly believe "the best place to shop" requires us to be the "best place to work".  We are a people business which reflects our credo of "Ace is the place with the helpful hardware folks" and is a driving force in our 10 straight J.D. Power customer satisfaction awards.  Come join us!!

Job Description Yard associate

Position Summary:

The Yard Associate's primary responsibility is to consistently providing our customers world class customer service which will support our mission of being "the most helpful hardware stores on the planet!"   Yet, outstanding service is not enough.

  • Capable of handling and loading merchandise ranging from lumber to cement in to the customers' vehicles
  • Responsible for merchandising product, maintaining specific areas, and supporting the store management team.
  • A personality and approach that strongly represents our Core Values and Expectations is required.
  • An enthusiastic, positive, supportive sales focused attitude is essential. 

 Major Responsibilities:

The major responsibilities for this position include but are not limited to the following:

  • Participate in the processing of new shipments and help the team to keep the receiving and back room areas clean and organized.
  • Uphold store cleanliness standards.
  • Responsive of safety issues.
  • Puts "Customers First, Tasks Second."
  • Ensure each customer receives outstanding service which follows the S.A.L.E.S. process and by mystery shop standards.
  • Maintain awareness of all promotions and advertisements and provide this information to customers.
  • Execute the daily operational goals and priorities assigned by store management.
  • Continually work on increasing knowledge of the products we sell and their uses
  • Actively participate and assist in the training and development of peers and new team members.

Minimum Requirements:

The minimum requirements for this position include:

Education/Training:

         High School diploma or GED equivalent.

         Possess vast product knowledge of hardware related products along with a willingness to learn.

Experience:

                 Trade skills accompanied by a personality that will support our Core Values and mission.

Skills/Knowledge:

         A commitment to service excellence and customer satisfaction.
         Solid team player with excellent interpersonal skills.
         Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to    multi-task.
         Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

Physical Requirements:

The minimum physical requirements for this position include but are not limited to:
Must be able to lift 90+ pounds frequently to load and unload customer orders, Yard Associates working in the Lumber or Nursery departments will need to have the ability to lift 100 pounds and carry 50 pounds.
Ability to stand for extended periods of time.
Ability to hear, understand and communicate orally and in writing to communicate with staff and customers a normal in-person and phone conversation.
Ability to bend and twist, push and pull, stoop, and kneel.
Ascend and descend ladder.
Ability to work at heights.
Experienced in forklift, skip-loader and power saw use.

License and Certificates:

Must possess a current valid California Driver's License.
Upon hire must be willing to obtain and maintain forklift certification (where applicable.)

Rate of Pay: Dependent upon education and experience.

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Veteran/Disability status